PERF is regularly asked to assist cities during times of crisis, concern and change.
The Management Services component at PERF is responsible for the completion of management studies and evaluations. The Director of Management Services, Dr. Craig Fraser, directs and oversees the completion of all management studies and technical assistance projects. He assembles study teams from full time PERF staff, visiting research fellows, as well as subject matter experts and practitioners from throughout the law enforcement profession.
We have the expertise to help police agencies with full-scale management studies and audits, or to provide technical assistance focusing on specific police units and programs, training and development, new technologies, and promotion processes. Our management services staff has conducted comprehensive management studies in more than 100 law enforcement agencies.
When the New York Times referred to Minneapolis as “Murderapolis” because of a dramatic increase in homicides, the City and major corporations, such as Honeywell and General Mills, Inc., asked PERF for a homicide-reduction strategy. PERF worked with a task force of local, state and federal officials, as well as corporate and community leaders. Within six months, violence declined and the project became a national model.
Knowledge of Standards of Professional Police Practice
The Police Executive Research Forum is one of four agencies responsible for the development of the national accreditation program for law enforcement agencies. As a result of this effort, hundreds of law enforcement agencies have reached accredited status and hundreds more are currently pursuing accreditation by the Commission on Accreditation for Law Enforcement, Agencies, Inc. (CALEA). PERF developed many of the benchmarks against which agencies are compared to determine if they become accredited.
PERF also works with the Justice Department and other agencies to research and develop new standards of professionalism. PERF's activities such as those in the areas of problem¿oriented policing, police response to the Americans with Disabilities Act, police response to repeat offenders, and drug asset forfeiture are being duplicated nationwide.
Where Research and Operational Policing Inform Each Other
One of the Police Executive Research Forum's primary purposes is to provide vital management and leadership services to police agencies. PERF uniquely offers management services that are interrelated with the best research knowledge about policing. As our research discovers, confirms, and documents the best policing practices, our management services staff integrates them in our organizational reviews. Conversely, as we discover field issues and practices that concern police agencies and their citizens, this information helps to shape PERF's research agenda.
Experience in Conducting Organizational Reviews
PERF is often a developer and compiler of police best practices. Many of the benchmarks that are established for police operations are the result of work performed by PERF. Also, through its extensive management studies/performance appraisal experience, PERF is aware of the innovative and productive operations in a wide array of additional police departments.
PERF's Management Services Division offers a full range of management services to member and non-member police organizations of all sizes, including:
* Comprehensive management surveys, performance audits, and organizational studies;
* Resource allocation studies, workload assessments, and beat planning;
* Productivity analysis and improvement recommendations;
* On-site assistance in implementing recommendations
* Education and training development, delivery, and review;
* Technology and automation needs assessments, RFP development, and assistance with vendor selection;
* Organizational climate review organizational development planning;
* Human resource management reviews;
* Core process identification and process mapping; and,
* Strategic planning assistance.
PERF has provided technical assistance in specialized areas such as records and information processing, budget, communications, crime prevention, management of criminal investigations, and police handling of special populations.